# **_Competitive and empowered leadership_** for existing energy suppliers We empower existing energy Suppliers to lead competitively through a managed migration from legacy applications to our automated SaaS platform, integrated into your wider business. [Learn more](/content/industry-pages/existing-supplier/#next-section/index.html) - ## _Transform_ your Supplier _competitiveness_ We migrate into our platform starting with market participant & smart metering interactions. Benefit from our managed technical infrastructure, industry gateways and security to liberate existing Suppliers so they can lead competitively at scale. - ## Automated _software_ & _sector experience_ Our decades of experience have coded the industry processes & data transactions to cover from the regular ones such as gains to lesser frequent ones and edge cases. Our SaaS and expertise combines so that you benefit from our experience to provide market leading customer satisfaction. - ## _Provide market leading_ customer satisfaction Our software operates automatically, but other industry parties will create exceptions that impede your operational performance. Our managed service resolves these effectively within the SaaS and benefits from cross-Supplier insight into industry and meter agent issues. - ## _Achieve_ highest operational _efficiency_ Our highly automated software and exceptions managed service achieves industry leading levels of operational efficiency to help reduce your cost to serve & underpin your competitive performance. - ## _Complete_ energy Supply _process coverage_ Our dual-fuel software as a service supports all your customer types across residential, SME to Industrial & Commercial with both national & regional UK market coverage. You can operate as a single or multiple brands including provision of white labels for other organisations on the same software instance. - ## Supply _operations simplified_ through _SaaS_ Our SaaS platform covers market interactions & DCC smart metering plus demand forecasting, industry settlement, financial position optimisation, data unification & insight building on our extensive experience. Suppliers of all sizes, from new entrants to the latest all benefit from the same productised SaaS platform. - ## Execute key _industry processes_ automatically Our expert SaaS platform integrates between your customer environment & industry systems to manage the required market interactions. We deliver seamless, automated processing that removes needless steps & abstracts complexity. You then provide the highest levels of customer satisfaction whatever your size. - ## Unify your data & become data driven with _CentreStage_ Through our new data insight tool CentreStage, Unify your operational data, create and execute data queries across our platform & wider sources through common APIs. Build your own datalake, distribute data across the business & create new operational, standardised insights to underpin your competitive performance. - ## Applied _data insight_ to help empower _competitiveness & performance_ Our data unification and insight software tools solve real business needs for suppliers today while unlocking new insights, reporting and performance management as your business evolves. - ## Ensure Meter finance _payment accuracy_ with _shade_ Shade automatically scans your Meter Finance database of MAP charges & compares to your industry customer position in SaaS, highlighting differences that may be over or under billing for subsequent proactive recovery with associated bottom line impacts. ## Discuss the benefits _of our platform and your managed migration._ ## Empower _competitive_ energy _leadership_ Through our SaaS platform, managed services & data insight, we manage the complexity to unleash your customer innovation. - ### _Automated dataflow_ management suite Our automated suite of applications handle traditional and smart industry interactions covering all aspects of retail supply, including supply point registration and life cycle processes – all thanks to our oracle of truth AFMS. - ### _Remove the complexity_ of back office operation Our Software As A Service model supports your growth. SaaS provides a fully managed, secure, resilient service using best-of-breed software and industry compliance. We’ll handle your operational data by combining automated software with our own operational expertise. - ### Assured _smart metering DCC_ readiness & compliance Our smart metering DCC SaaS is the most deployed in the market, supporting Suppliers, meter agents, distribution networks & Other Users. We manage the technical complexity & security to certify readiness, deploy & access meters through DCC using our SaaS for both SMETS2 & SMETS1 meter enrolment at scale. - ### _Complete CRM functionality_ with integrated billing and market messaging Our CRM and billing solution Futura provides energy suppliers with the essential tools required to manage traditional and smart metered customer billing needs. Our software keeps overly complicated processes simple – such as reporting, bill generation and customer ledgers, allowing you to concentrate on consumer experience. - ### _Optimised Analytics_ that drive _market leadership_ Our suite of analytical applications that improve your efficiency, raise profit and improve customer satisfaction. Insight includes Shade – to reduce underbilling by recognising invoice inconsistencies and CentreStage – that creates datalakes based on queries from any source of information. ## Find out how we can help you, contact us on: [info@esgglobal.com](mailto:info@esgglobal.com)