Pipeline and Storage Management - ESG

Pipeline & Storage Management

Our web-based platforms provide an intuitive interface for energy leaders to manage their commercial operations. Our solution is designed to ensure accuracy whilst capturing transactions, increase customer satisfaction and ensure ease of use.

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From commercial transactions for oil and gas pipelines to the associate functions supporting them, our solutions provide a full range of options to efficiently and effectively manage the day-to-day requirements of pipeline and storage operators and marketers.

Speak to us for Pipeline & Storage management support.

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Click here to download the brochure

Our Pipeline & Storage solution provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance. We can facilitate self-service portals that allow a prospect to go through the enrolment process and a customer to access their account, view current and previous bills, review usage histories, and make payments.

All important system and client information can be viewed in a logical and systematic layout, allowing for drill-down to detailed information.

Understand your Customer

Retail Energy Marketers & Utilities now more than ever need to understand who their customers are, what they want, and what they are willing to pay both now and in the future.

Insight from Smart technology

Smart Meters & Smart Grid technology provides more insight into energy usage to both the customer and their retail energy marketers & utilities. This offers options not only in products and services but also customer engagements for improved demand response alternatives.

Targeted Products and Services

With customers more connected and knowledgeable on their energy consumption, retailers and utilities have the opportunity to create targeted products and services.

Maximize revenue and create cost efficiencies

Our solution handles every aspect of customer information management, scaling with business needs to help retailers & utilities in any market maximize their revenue, create cost efficiencies and respond to market change.

“ESG have made significant improvements to our operational efficiency and ability to react to industry change.”

Find out how we can help you, contact us on:

info@esgglobal.com

How are YOU engaging customers?

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