Deliver smart metering benefits today

Interact securely with smart meters today through the UK DCC via our SaaS. Our software empowers energy Suppliers, Meter Agents, Distribution networks and consumer authorised energy services. Our software is the most deployed in the market with >70 live implementations.

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Automated smart metering interactions with our SaaS

Our SaaS platform comprises the DCC adapter, security management, the Business Orchestration Layer (BOL) and integration into your business and Meter Agents. Our SaaS underpins many Meter Agents giving us insight to create seamless, automated smart metering cross-party processes.

Rapid DCC compliance & smart metering readiness

We combine our software, process and expertise to deliver your accelerated DCC certification and following operational smart metering readiness. Our DCC SaaS is hosted by us with managed services and integration ready for your business.

Focus on customer benefits of smart metering

Benefit from our SaaS & expert services to minimize the complexity of DCC integration & operations. Your smart metering interaction is the foundation for a smarter customer experience. Introduce smart tariffs, dynamic billing, real-time payment & flexibility reward today.

Smart metering readiness through DCC with our SaaS

Our SaaS supports both DCC deployed SMETS2 and DCC enrolled SMETS1 smart meters. We enrolled the first SMETS1 into DCC with volumes for those & SMETS2 growing quickly. We support residential & business customer segments, appreciating the difference Suppliers require for each.

All Smart Meters covered

10,000 smart meters installed per week& growing quickly via our SaaS

Compliant & fully engaged

We ensure compliance with our extensive engagement with DCC and the Smart Energy Code (SEC). We engage in dozens of smart metering and energy groups and are associate members of EnergyUK to help turn technology potential into customer benefit via our SaaS.

Smart metering complexity managed by us

We manage smart metering integration through our SaaS. Our business orchestration layer automates meter interaction while our expert service representatives resolve DCC message exceptions.

Managed Smart Metering operations

Through our SaaS, DCC users see processes and scheduling within the software as our expert service resolves DCC message exceptions. We manage events such as device firmware update and prepayment set-ups to assure the integrity of your customer experience.

Market leading performance via our SaaS

Our managed service performance covers key metrics such as BOL Exception, DCC incident, firmware and ASN management, Schedule and alert management, SR and CSR forecasting, DCC and adapter anomaly detection and extended reporting.

Unlock Smart Energy today

Secure DCC interaction via smart metering is the foundation to implement smart energy tariffs, customer insight, consumption management, distributed energy and flexibility. Our SaaS underpins the next stage of your competitiveness.

Scalable DCC operations

Our SaaS empowers energy Suppliers of all sizes, from entrants to the largest. For all Suppliers we manage DCC readiness, host the secure infrastructure and ensure SEC compliance. The integration provided creates a smarter experience for customers from your business & appointed meter agents.

Highest quality performance for smart meter agents

Our widely adopted, automated SaaS for Meter Agents in the Registered Service Agent (RSA) role of DCC supports smart meter pre-installation and remote diagnostic requests. This improves the successful first-time smart meter installation rate and operational deployment volumes.

Innovators create benefits through Smart Meter access

Authorised ‘Other Users’ access smart meter data through the DCC to create new insights, control and flexibility for consumers. ESG was first to introduce this new capability. The Other User role accesses historical and real-time tariff, consumption and device. We manage your readiness and provide the secure, hosted SaaS for automated DCC access.

Access smart meters via the DCC – Whatever your role

Trialling new smarter energy concepts

We work collaboratively with our Supplier customers and technology affiliates to trial new concepts such as electric vehicles control, customer energy management, remote load control and flexibility through secure DCC interactions.

Support for SMETS1 & SMETS2 users

ESG covers all types of meters, customer and payment types in our smart metering DCC software. ESG is the first company to process SMETS1 meters to operate in the DCC successfully. We also were first to deliver the new Other User DCC role for non-Supplier innovators.

Deeply engaged in the industry groups

We participate in all the smart metering related industry groups operated by BEIS, SEC and DCC to ensure compliance, inform our roadmap and anticipate future functionality. Our insight is shared with our customers in meetings, briefings and our own forum.

Together, we make energy smarter for everyone. Empower your smart metering benefits today.