Energy Retailer - ESG
Competitive leadership for energy retailers
We empower existing energy Retailers to lead competitively from legacy applications to our automated energy management platform, integrated into your wider business.
Conduit Transaction Gateway
Our gateway provides a normalized transaction structure for all deregulated markets globally. By normalizing all trading partners, business rules, and transactions, CTG simplifies back-office support, reduces costs and risks associated with time to market, systems integration and market entry.
Retail Transaction Management
Our Data Management solutions meet the challenging data processing needs of retail energy suppliers and utilities. Organizations that are struggling with limitations of current EDI or API systems, or looking to automate business processes benefit from TMS. ESG ensures your data is clean, validated and normalized.
Web-based Market Portal with secure file delivery
Our Retail Transaction Management software offers real-time, web-based access to customer and market transaction information. The Market Portal allows you to create, retrieve, and track transactions; access data exceptions, generate and download reports via a secure, user-friendly interface.
Speak to us for end-to-end operational support.
Built for complex market transaction requirements
Our CIS solution accommodates large customer volume whilst improving efficiency and lowering costs. P2C uses an open architecture that integrates with commonly used general ledgers, risk management, forecasting, settlement, CRM and bill printing applications.
Cover the full CIS and Billing Customer Lifecycle
Our 'Prospect to Cash' solution provides full Billing, CIS and Customer Care functionality across our service. Use our customer self-service portals to provide peace of mind and reduce regulatory compliance risks.
Billing functionality with your expectations in mind
Our CIS and Billing solutions enable energy retailers to reduce resources, improve efficiency and achieve faster market entry. Use our expert oversight, disciplined and proven project management and flexibility to scale to your requirements to achieve optimal results.
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Our Billing and Customer Care solution is deployed in over 130 energy markets in North America.
No One Size fits all here
Retail Energy Providers needs are different, one size does not fit all. With ESG’s comprehensive suite of products you can choose from EDI, billing, CIS, wholesale energy management, pipeline/storage management as well as forecasting, sales and pricing. Choose an integrated solution or just the product(s) you need.
Scale and Performance
ESG’s Products are designed to perform and deliver. They are utilized by over 300 retail supplier customers, support over 20 million residential, commercial and industrial customers and in production behind over 250 electric and gas utilities in the US, Canada, Mexico, UK, Australia and Japan. As your company accelerates growth, ESG’s product help ensure that growth is achieved. Whether you are an established supplier or a new entrant – gas or electric – ESG can help you scale to stay competitive and keep your customers happy.
Reliable and Secure
If your solutions are not reliable and secure, you won’t stay competitive in this ever changing market place. Downtime costs you money and credibility. ESG employs redundancy at every level of our systems, from site to data redundancy. And our scalable technical system design, combined with the most experienced personnel ensures our ability to accommodate surges in transaction and exception volume.
Exceptions Happen
Timely automated resolutions can often make the difference between success and failure. You need experienced and knowledgeable staff that can identify, isolate, quantify, track, and resolve business exceptions, reducing client risk and maximizing operational efficiency. That is what you get with ESG seasoned industry personnel.
A consolidated view
Easy, effective access to maps, graphs, tables and drill-down capabilities to your data, all at your fingertips in a clear interface.
Real-time data to make better business decisions
Data analytics layers on to your CIS or Transactional Data enabling you to dig deeper, more quickly and efficiently to help guide your business decisions. Find meaningful patterns to your data that help you discover efficiencies within your business and enable you to predict and interpret information.
Tell me more about improving operational efficiency and simplifying back office processes.
“ESG have made significant improvements to our operational efficiency and ability to react to industry change.”